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Shipping Policy
1. Delivery Times
We strive to process and ship your orders as quickly as possible. Typically, orders are processed within 1-2 business days. Delivery times vary based on your location:
- Within the EU: 3-7 business days
- International: 7-14 business days
Please note that delivery times may be affected by factors beyond our control, such as customs processing and local postal services.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the delivery destination. We offer the following shipping options:
- Standard Shipping: Calculated at checkout
- Express Shipping: Available for an additional fee, calculated at checkout
Free shipping may be available for orders over a certain amount, which will be clearly indicated on our website.
3. Regions Served
We currently ship to the following regions:
- All EU member states
- United Kingdom
- Norway
- Switzerland
- Other international locations may be available; please contact us for more information.
4. Carrier Information
We partner with reputable carriers to ensure your order is delivered safely and efficiently. The carriers we use include:
- Local postal services
- International courier services
You will receive a tracking number via email once your order has shipped, allowing you to monitor its progress.
5. Contact Information
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us:
Email: support@qq.com
Phone: 07839875079
Legal Entity Name: Lonh HAnk
Registered Address: 福州—111
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